Help & FAQ
Answers tied to the actual app.
Accounts use a username and password. Endpoints come from a live directory. Purchases are completed through Apple. Start with the section that matches what you are doing.
Fastest support pathIn OmniLink+, open Tools → Care. Include the connection state, selected line and the diagnostic summary you choose to share.
Getting started
OmniLink+ is a native iPhone tunnel app. Its own Packet Tunnel extension handles encrypted sessions and uses OmniLink+’s own on-device Secure and Fast line paths.
The current client is for iPhone. This website does not advertise Android, Windows or macOS clients.
Yes. Sign in with a username and password. A registered account is required to use OmniLink+ and to buy a plan.
Register in OmniLink+ with a username and password. The current app does not require an email address for registration.
Plans & access
Sign in to a registered account, open the Plans desk and complete the purchase through Apple. The purchase sheet shows the current price, duration, product type and renewal terms before confirmation.
The catalog may include monthly, quarterly, half-year and yearly durations. Availability and pricing are the values shown in the App Store and inside OmniLink+ at the time of purchase.
Yes. Use Restore Purchases on the Plans desk for eligible Apple purchases associated with the Apple Account.
Not necessarily. Some products may auto-renew and some may be prepaid, non-renewing duration unlocks. The purchase screen is authoritative for the specific product. Manage any auto-renewing subscription in Apple Account settings.
If Apple offers a trial for a specific product, its length and conversion terms appear on the purchase screen.
Connection
OmniLink+ supports Secure line and Fast line classes on compatible endpoints. The current endpoint entry shows the line class it uses.
Regions and lines come from the live endpoint catalog and can change over time. The current list inside the app is the source of truth.
Smart Routing keeps local-region traffic direct and sends the remaining traffic through the tunnel, using on-device DNS mapping. Global Proxy sends eligible traffic through the selected endpoint.
The client checks compatibility and reachability. An entry that cannot be used is greyed out with a reason so you can choose another path. Refresh the directory after the network changes.
Describe the state you saw, the selected line and whether the issue occurs on Wi-Fi or mobile data. You can copy the path, latency, DNS and tunnel error summary from Diagnostics. Do not send your password.
Privacy & account
The current client does not embed third-party advertising or analytics SDKs. It does not use data for cross-app advertising tracking. Read the Data Collection Summary for the categories used to run accounts, purchases, lines and support.
No. Local diagnostics remain on the device unless you choose to include information in a care ticket or line-fault report. Ordinary diagnostic output is designed to exclude endpoint secrets and session tokens.
First cancel any auto-renewing Apple subscription. Then email [email protected] with the subject “Account deletion” and include your OmniLink+ username or account ID. Read the Account Deletion page for verification, retention and timing details.
No. Account deletion does not cancel an auto-renewing App Store subscription. Cancel it separately in Settings → Apple Account → Subscriptions before requesting deletion.
Still need help?
Use Care in the app, or email the operator.
Send your username or Account ID, device model, iOS version and a concise description of what happened. OmniLink+ support will never ask for your password.
[email protected]